Job Title: Tech Support Analyst

Salary: Competitive

Location: Mexico City, Mexico, Hybrid

Contract: Permanent, Full Time


Do you thrive on troubleshooting and resolving technical issues? We are seeking a Tech Support Analyst to join our global team in Mexico city, investigating and resolving technical support issues on Cambridge University Press & Assessment digital products.

We are Cambridge University Press & Assessment (CUPA), a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.


About the role 


In this varied role, you will be responsible for accepting and investigating technical support issues across hundreds of institutions globally.

Technical Investigation responsibilities:

Provide technical support to external customers…

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