Overview
Job Description
Salary: £28,163 – £30,060
Hours per week: 37 hours
Temporary: 15 months
Interview date: Tuesday 3 December 2024
Wiltshire Environment – Shaping a Greener, More Sustainable Future
Wiltshire’s Public Protection Team are on the lookout for a Senior Technical Support Officer to join their team!
Our Public Protection Service brings together licensing, food and health & safety, trading standards, animal health, environmental protection, ASB, dog wardens and pest control.
As a Senior Technical Support Officer, you will serve as the first point of contact for enquiries related to the Management Information System, while maintaining, developing, and updating databases, software, and reporting systems. As part of this role, you will be responsible for transcribing investigative interview tapes for court use, as well as taking accurate notes and minutes at various meetings. You will also support all the Public Protection teams by providing technical knowledge and administrative support.
We are looking for a professional officer who is educated to a NVQ Level 4 in Business Administration or equivalent. You should have excellent knowledge of ICT systems, in particular MS Excel, and experience in working in a high-compliance environment, with the ability to demonstrate quality assurance processes and procedures. Proficiency in analysing and presenting statistical data is essential as well as experience in using Excel formulas to create data in an accessible form.
Why us?
Wiltshire Council is a friendly, welcoming place to work, with a ‘One Council’ ethos. That’s why we focus on getting the things that matter to our people right. Explore more benefits here!
Your substantive manager must agree to you transferring to the secondment role. This agreement must be sought in principle before applying for the seconded role. If the secondment will impact significantly on service delivery, your substantive manager may not agree to the secondment.
Please download and read the role description and person specification carefully before you apply as well as Our Identity .
The council is committed to creating an environment of positive working relationships where everyone feels engaged, supported and able to thrive. Our Identity is a framework which sets out how we are all expected to lead, work and act to deliver our services. We will not tolerate discrimination, bullying or harassment of any kind. Everyone is expected to promote a culture of inclusion, dignity, trust and respect which is underpinned by our vision and Our Identity framework.
For more details, contact Claire Francis, Public Protection Team Leader, at claire.francis@wiltshire.gov.uk , or call 01249706309.
This role may be subject to certain successful security checks; please see the role description for more information.
We are firmly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and to the principles of inclusion and diversity in both employment and the delivery of services. Read our statement of commitment to equality and inclusion .
Disability Confident Employer
Application process
Please ensure to regularly check your spam/junk folder for any communication from us regarding your application status. We wouldn’t want you to miss out on any important updates or interview invitations. Thank you!
