Job Introduction

Main Responsibilities

  • To be the voice of expertise on network design and strategy across the organisation.  
  • Take ownership for the design of new network solution considering how it will touch all components of the business from stores to offices through to warehouses and design studios. 
  • Work closely with 3rd party providers and Internet Service Providers to ensure the stability of the networks. Attending regular service delivery meetings as required to understand challenges and raise concerns as they are identified. 
  • Work closely with and interact with internal stakeholders up to C-Suite level. Ability to translate technical aspects to non-technical team members as well as the day-to-day interactions with support partners.  
  • Enable the business to drive innovation and to guide the transformation of the various network environments across the business in line with the strategic plan.  
  • The ability to provide forward-thinking solutions that remain complaint and secure. 
  • Configure and install network devices, switches, firewalls, and routers, ensuring that best practise is adhered to. 
  • Monitor network performance and integrity. 
  • Resolve issues tiers of support have escalated by troubleshooting cloud and local infrastructure. 
  • Automate tasks and monitor their effectiveness. 
  • Mentor team members on technical issues. 
  • Create, oversee, and test security measures (e.g. penetration and network access controls) 

The Ideal Candidate

  • Deep technical knowledge of networks/WAN/LAN/WIFI 
  • Strong technical knowledge of network security and hardening techniques. 
  • Solid understanding of OSI or TCP/IP model 
  • Have delivered enterprise level network implementations. 
  • Delivery and knowledge of technical projects across multiple locations 
  • Change and Transformation experience. 
  • Excellent Communication skills and able to work with stakeholders up to C-Suite level. 
  • Excellent problem-solving skills with the ability to analyse complex issues, identify root causes, and implement effective solutions. 
  • Degree in Computer Science (or related subject) 
  • CCNP or higher (CCIE and/or CISSP) with a deep understanding of networking protocols and the technology that support this. 

About the Company

Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.  

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.


  • Pension
  • 15% Card Factory colleague discount in-store and online
  • Save As You Earn scheme
  • Financial Wellbeing Support
    • Financial Education Tools
    • Salary Advance
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
  • Discounted gym membership, mobile phone contracts, and car leasing
  • Discounts across 100’s of UK retailers
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  • Enhanced Maternity, Paternity, and Adoption leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email) 

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies, please.

Sportswift Ltd T/A Card Factory

Salary Details: up to £75,000 (depending on experience)

Location: Century House Brunel Road Wakefield 41 Industrial Estate

Job Reference: cardfac/TP/1411087/23152

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