Overview

Reference: CCC00274
Description: Housing Advisor ***This role is only open to internal applicants***

We are looking for an exceptional individual to help our customers find housing solutions.

Focused on preventing and relieving homelessness, you will provide a comprehensive and detailed housing options and advice service to members of the public.

We’ll look to you to undertake enquiries and investigations to determine our statutory duties under homelessness legislation and just as importantly, you’ll display a sound appreciation of good customer service in a housing context.

You will negotiate and produce personalised housing plans for our customers who are homeless or are threatened with homelessness so some knowledge of homelessness and landlord/ tenant legislation will be required.

With your excellent interpersonal skills and flair for partnership working you will be able to gather information and interpret complex issues, to think creatively about problems and identify appropriate solutions.

Liaising with a range of individuals, teams and sections the successful applicant will be highly motivated and have a proven track record as a team player.

What we can offer:

Family friendly policies
Agile and Flexible working
Generous annual leave allowance 25 days’ per annum, rising to 30 days’ after five years continuous service; plus 8 days public holidays (pro rata for part time).
Annual leave purchasing scheme
Access to the highly valued Local Government Pension Scheme (LGPS)
A variety of learning and development opportunities via a range of sources and methods
Confidential advice and support via the Employee Assistance Programme
Health and well-being programme
Subsidy for public transport
Staff reward and recognition framework

Role:
Housing Advisor

Hours:
This is a full-time role, for 37 hours per week.

Contract:
Permanent

Salary:
£34,834 – £39,186 per annum (City Pay Band 5), pro rata for part time.

Location:
This is flexible – working in Cambridge on site or at one of our offices or working from home. You will be able to balance your work location accordingly.

Recruitment Timetable:
If you would like to be considered for this role, you will need to apply by 20 May 2024

Interviews will take place on a time and date to be confirmed.

If you would like an informal chat, please contact Dawn Hutchings Dawn.hutchings@cambridge.gov.uk

***This role is only open to internal applicants***

To be considered for this role, please log in to your Employee Self-Serve (ESS) and access the ‘Useful Links’ (top right of the dashboard, under the person icon) and click on ‘CCC Job Opportunities’.

Region: Cambridge
Location:
Salary: *GBP*34,834 – *GBP*39,186 per annum (City Pay Band 5), pro rata for part time. 
Package: Permanent
Contractual hours: 37
Basis:

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