Overview


Location: The Tything, Worcester, WR1
Salary: £12.00

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

Can you commit to feeding hungry tummies as well as hungry minds? We serve more than just a meal in our kitchens, so are you the exceptional Hospitality Manager we’re looking for?

The essential ingredient at the heart of our business is our people so we are searching for an experienced Hospitality Supervisor with a background in exceptional food catering services to join our business and work at one of our highly prestigious education settings based in Worcester RGS.

£12.61 per hour working term time only. 

To provide a professional catering service and contribute towards ensuring that company standards are maintained and that Company expectations are met within the agreed objectives for the RGS Group. This will mainly tasked at the Worcester site but will include events at the other three schools, so driving is essential. This is for a 40 hour working week split over 5 days. Overtime is available and the candidate must be willing to work Saturday's. 

The hospitality supervisor will need also to be able to deliver the following points. 

Manage site specific hospitality services at all four locations in accordance with the contract and weekly events.

Drive hospitality performance through management and monitoring of KPI’s, labour and costs.

Ensure that costs are controlled and charged with free issues in line with budget.

Control costs through ensuring weekly stock take is managed and liaise as appropriate with all departments. 

Seek new ways to control costs and drive service standards across the hospitality department.

Ensure the unit complies with all company and client policies, site rules and statutory regulations i.e., licencing laws, Trading Standards and EHO.

Facilitate a high support, high challenge performance management culture that motivates an engaged workforce

Experience in a large-scale events environment

Operational knowledge, skills and experience in managing multi service operations.

Excellent interpersonal skills and ability to communicate effectively with customers, clients, and employees at all levels

Demonstrate resilience when faced with conflicting business challenges

Ability to interpret and utilise varied financial and commercial information

Achieve set, standards and operate to performance criteria, for example, health and safety, hygiene.

  • Have worked in a similar environment at a management level possessing excellent supervisory and communication skills
  • Be a proven, hands-on leader, able to invest in your team and their development
  • Be naturally outgoing and vibrant, display a real passion for food and customer service
  • Have excellent Health & Safety knowledge
  • Be financially astute and have strong IT literacy
  • Be innovative and creative and driven by excellence
  • Stay up to date with current food trends

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