Job Introduction

Main Responsibilities

  • Ensure all outbound shipments are export compliant with local market regulations including (but not exclusive to): USA, Canada, Australia, New Zealand & India) customs regulations.
  • Ensure all shipping documentation is accurate and on time, issuing to business partners, shipping agents and internal CardFactory teams.
  • Identify the best Supply Chain routes to market balancing cost, speed, reliability and visibility.
  • Work with internal CardFactory stakeholders to ensure all product master data is accurate (weight, dimensions, commodity codes, lead times)
  • Lead global export shipping tenders from quote stage to final delivery
  • Create & issue monthly reports for export compliance, measuring Partner SLA’s (delivery on time, in full & accuracy)
  • Support on wider business initiatives to improve CardFactory Supply Chain operations
  • Work with CardFactory Supply Chain team to define process e.g. Cross Docking, containerisation, 3PL


The Ideal Candidate

  • Knowledge of export/import requirements for shipping goods to international markets e.g. USA, Canada, Australia, New Zealand & India
  •  Knowledge of Supply Chain processes, internal and external (Warehousing, carrier networks, shipping etc)
  • Awareness of the role QC has in exporting/importing of products
  • Experience in establishing and defining export processes and reporting in a similar role/function
  • Ideally, a background in a retail supply chain role
  • SAP S4 Hana experienced preferred but not essential


About the Company

Card Factory is the UK’s leading specialist retailer of greetings cards, dressings, and gifts with over one thousand stores across the UK and Ireland.  In 2020 we launched our exciting 5-year business strategy including our vision of becoming a true Omni-channel retailer.  This strategy sees significant investment into our colleagues across the business creating multiple opportunities to join a fast-paced environment and be part of our exciting journey.  

In return, we offer a wide range of benefits to support your physical, mental, and financial wellbeing.


  • Pension
  • 15% Card Factory colleague discount in-store and online
  • Save As You Earn scheme
  • Financial Wellbeing Support
    • Financial Education Tools
    • Salary Advance
  • Seasonal incentive schemes
  • Retail Management Apprenticeship Programmes with local providers with access to a virtual internal network for learning together
  • Discounted gym membership, mobile phone contracts, and car leasing
  • Discounts across 100’s of UK retailers
  • Employee Assistance Programme – access to tools to support mental, physical, and financial wellbeing
  • Enhanced Maternity, Paternity, and Adoption leave

This is an exciting role with genuine prospects for the right candidate. If this role describes you and your career aspirations, click apply now.

For any questions email: vacancies@cardfactory.co.uk (we do not accept CVs/Applications via email) 

We reserve the right to close this vacancy once sufficient suitable applications have been received. We advise applying early to avoid disappointment as applications will be reviewed regularly. 

No agencies, please.

Sportswift Ltd T/A Card Factory

Salary Details: Competitive salary and benefits package

Location: Century House Brunel Road Wakefield 41 Industrial Estate

Job Reference: cardfac/TP/1417897/23214

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