Overview


Location: 20 Seagoe Road, Portadown, BT63 5QD
Salary: Up to £32,000

Role: Assistant Location Manager

Hours: 40 hrs Per Week

Location: Almac

Salary: up to £32,000

Benefits:

  • 30 Days holiday including bank holidays
  • Plus your birthday off
  • 3 volunteering days
  • 3 days grandparent leave
  • 24 weeks' enhanced maternity leave
  • Secondary carer leave
  • Wedding/commitment day leave
  • Free meals on shift
  • Bespoke training and development opportunities
  • Apprenticeships opportunities for all experience levels
  • Discounts available on our HAPI app; high street shops, holidays & cinema
  • Wellbeing hub
  • Access to employee assistance programme
  • Cycle to work scheme

Do you have a passion for leading the way in providing genuine hospitality and impeccable service? Can you motivate a team? Are you friendly, professional and efficient? Yes? Then this is the role for you. At BaxterStorey, we believe that every interaction is an opportunity to create a lasting impression, that’s why we’re looking for an Assistant Manager who motivates their team to exceed expectations at every turn. As a trailblazer in the hospitality industry, we are excited to open our doors to individuals who share our passion for delivering exceptional experiences and creating unforgettable moments.

We believe that it is our people that set us apart, that’s why as a member of our team, you will be supported in an inclusive environment that encourages growth and celebrates diversity. We will invest in your development with ongoing training, to ensure that you have the skills and knowledge to thrive in your role, and we guarantee a good work-life balance, because we believe that people excel when they are given the space to take care of themselves.

If you are an assistant manager or senior supervisor looking for your next step who thrives on delivering extraordinary experiences, and loves to inspire a harmonious and collaborative team, we would love to hear from you!

  • Support the Location Manager on delivering the day-today operations of the location, including recruiting and selecting employees that meet the needs of the location and Baxterstorey
  • Assessing employee performance, recognising potential, and meeting their training needs as appropriate
  • Achieving financial targets agreed with the client within the budget and monitoring the work of the location team
  • Support the location manager with regular team meetings to communicate targets, required standards, company, and client information
  • Collaborating with your Location Manager and Operations Manager to prepare budgets, maintain food costs, maximise commercial opportunities
  • to present to the client, as and when directed by your Operations Manager, accurate financial information
  • Collaborate on developing and evolving client services at the location, regularly making adjustments and improving as needed
  • providing prompt and efficient customer service while consistently exceeding expectations
  • Monitoring customer feedback and producing an action plan based on the results
  • Ensuring all food is presented and served in line within BaxterStorey’s standards, using innovation in the method and style of presentation and food service
  • Recruiting appropriately skilled employees, assessing their performance, meeting their training needs including monitoring any poor performance and taking appropriate steps to rectify
  • Ensure that the location has an accurate and efficient financial control system in place and the Evolution software system is in full use.
  • Support the location manager on all financial reporting to Head office and the Operations Manager
  • Meeting statutory and company requirements in Health and Safety, Food Safety, and environmental legislation and procedures.
  • To consistently look at ways of maximising income through effective purchasing from nominated suppliers and creative merchandising
  • Maintain budgetary records and ensure that all budgets are adhered to, unless exceptional circumstances persist
  • Monitor and order all necessary dry goods and  equipment
  • Complete a stock take on a monthly basis and evaluate and calculate the cost of sales results

 

KNOWLEDGE

  • Microsoft office applications including SharePoint, Forms, OneDrive, Outlook etc.
  • Excellent organisational skills
  •  Ability to plan ahead
  •  An analytical approach to problem solving
  • Good negotiating skills
  • Ability to work on own initiative
  • Excellent communicator at all levels
  • Financially and commercially astute 
  • Effective time management

SKILLS

  • Good standard of secondary education
  • Successful background in hospitality and/or catering
  • A good understanding of HACCP
  • Excellent Supervisory or Management experience
  • Ability to display a real passion for food and customer service
  • Excellent leadership and influencing skills
  • Excellent understanding of report writing and financial management

PERSONAL ATTRIBUTES

  • Willingness to learn and progress
  • Be honest and trustworthy 
  • Team player
  • Respectful
  • Flexible and adaptable to change
  • Possess cultural awareness and sensitivity
  • Demonstrates sound work ethics
  • Ability to remain tactful, calm, and persuasive in controversial and/or confrontational situations

 

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